At Tanya E Jewelry, quality and craftsmanship is of our utmost concern. Jewelry is by nature delicate so please use care when wearing your jewels. However, if you should experience the need for a repair, we are here to help. All jewelry purchased within the last 3 months is eligible for free repairs and shipping for any breakage or missing stone caused by manufacturer defect. We can only accept repairs for items purchased on tanyaedesigns.com. Repairs needed after 3 months or deemed to be caused by misuse will incur a repair charge at the customer’s expense (typically $25 + $9.95 shipping).
To request a repair please email with your original order number and a photo of the item. Your repair will be processed within 14 working days of being delivered to Tanya E Jewelry.
International orders are not eligible for returns or repairs.